Privacy Policy

At TheBoardman.Tech, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and disclose personal data when you visit our website or interact with our services.

1. Information We Collect

We collect personal data that you provide to us directly, as well as information collected automatically when you use our website.

  • Personal Data Provided by You:
    • When you submit a contact form, schedule a repair, or interact with us in other ways, we may collect personal information such as your name, email address, phone number, mailing address, and payment information.
  • Automatically Collected Information:
    • We may collect data such as your IP address, browser type, device type, operating system, browsing behavior (pages visited, time spent on the website), and other anonymous usage data.

2. Purpose of Data Collection

The data we collect is used for several purposes, which include but are not limited to:

  • Providing Services: To fulfill repair orders, send diagnostic results, communicate about your service requests, and process transactions.
  • Customer Support: To respond to inquiries, provide assistance, and improve our customer service.
  • Marketing and Promotions: To inform you about special offers, promotions, or updates related to TheBoardman.Tech services (you can opt out of marketing communications at any time).
  • Website Improvement: To improve the functionality, user experience, and performance of our website.
  • Legal Compliance: To comply with legal obligations and enforce our policies.

3. How We Protect Your Data

We take the security of your personal data seriously and use industry-standard security measures to protect it. This includes encryption technologies and secure data storage practices. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing of Personal Data

We do not share your personal information with third parties except in the following cases:

  • Service Providers: We may share information with third-party service providers who help us operate our business, such as payment processors or email marketing platforms. These providers only have access to the data necessary to perform their services.
  • Legal Requirements: We may disclose your data if required by law or in response to a valid legal request by public authorities (e.g., a subpoena).
  • Business Transfers: In the event of a merger, acquisition, or sale of business assets, your personal data may be transferred as part of the transaction.

5. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us analyze website traffic, remember user preferences, and provide a personalized experience. You can control cookie settings through your browser, but disabling cookies may impact the functionality of some website features.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access and Update: You have the right to access and update your personal information. You can do so by contacting us directly.
  • Opt-out of Marketing: You can opt out of receiving promotional emails or newsletters by clicking the "unsubscribe" link in any email we send you.
  • Deletion of Data: You can request the deletion of your personal data, subject to certain legal limitations.
  • Data Portability: In some cases, you may request a copy of your personal data in a structured, commonly used format.

7. Children's Privacy

Our website and services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will take steps to remove that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes to this Privacy Policy will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights related to your personal data, please contact us at:

TheBoardman.Tech

info@theboardman.tech

Text or Call - 330-333-5651

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